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Surrey United Member Volunteer Program  | CLICK FOR VOLUNTEER PORTAL ACCESS 

The Surrey United Soccer Club Volunteer Program was set up to meet three primary objectives:


  • Encourage and engage parents to step up as coaches, assistant coaches and managers of their child’s team.

  • Support the club’s many initiatives, events, and day-to-day activities.

  • Facilitate socialization between SUSC members to strengthen our community


This SUSC Volunteer Program Deposit is similar to those implemented in other local youth sports organizations in the Metro Vancouver and Lower Mainland area and will be automatically added to your basket when you register for the season. 



Volunteer Program Details


  • The fee is $100 per family.

  • 4 hours of volunteer time per family is required to fulfill the requirements.

  • You may choose to just pay the fee and opt out of completing volunteer hours.

  • Volunteer hours can be fulfilled between July 1st and June 30th of the calendar year. 

  • Volunteer hours are managed centrally by the SUSC Member Services Manager and Volunteer Coordinator and not the teams or volunteer team staff members.

How Does it Work? How Can I Sign Up For Volunteer Opportunities?

  • Team Staff positions are filled first by those returning from last season (spring or fall) and preference is given to those with existing criminal record checks and Respect in Sport: Activity Leader certification. There will be a maximum of four (4) staff members for any one team. Risk Management verifies those eligible for this credit. 

  • All other opportunities are available on a first come first serve basis through our NEW online volunteer portal.

  • SUSC Member Quick User Guide is located here: VOLUNTEER PORTAL SUSC MEMBER USER GUIDE


Online Volunteer Portal

  • Members have their own unique password-protected parent portal to easily view and sign up for available tasks/activities, manage individual tasks and automatically track completed hours from their phone or computer.

  • A start-guide and how to videos are available through the parent portal.


Completing your Volunteer Hours

  • You will be required to check in and check out for all volunteer hours according to the instructions or organization of the task/activity. That information will be provided to you at the time of confirmation.

  • Failure to provide a minimum of 72 hrs notice of cancellation will result in the automatic forfeit of your $100 volunteer  deposit. 


When is my Volunteer Deposit Returned?

Volunteer Deposits are credited back to your PowerUp account upon confirmed completion of your volunteer hours. You may use the credit for additional registrations or simply roll it over for next season’s deposit (like a bond).

Coaches and Managers registered with teams and compliant with Respect in Sport and their Criminal Record Checks will be reimbursed after the Thanksgiving weekend each season. Please do not inquire about this reimbursement until the end of October to permit processing time. 


IMPORTANT: For Volunteer Team Staff, we will not credit your Volunteer Deposit unless and until both your criminal record check and your Respect in Sport: Activity Leaders certification are complete and you are rostered with the District/League to the team - please have these completed as early as possible! The credit for coaches and managers registered with the Club will be confirmed by the Risk Management team and credits applied to user accounts by the end of October. 



All questions related to the Volunteer Program are to be directed to

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